I am having trouble connecting my credit card to my QuickBooks account. I've gotten to the point where I am supposed to have a one time security code, but I never get it.

It's our priority to ensure you can verify and connect your credit card in QuickBooks Online (QBO) using your phone number, luieandamanda.

First off, may I know which credit card company or institution you are using? This information will help me identify any reported issues related to your experience.

When you connect a bank or credit card account, some financial institution requires you to complete a verification, like entering a code for added security. The one-time security code should be sent to the contact information you provided during the online banking or bank account setup or verification process.

To isolate the issue, ensure that your mobile service is active and that you have good signal strength. Sometimes, network issues can delay or prevent SMS messages from being delivered.

You'll also want to double-check the phone number you provided to ensure it is correct and capable of receiving SMS messages. Make sure it does not block unknown numbers, as this could prevent the delivery of the code.

If you've already done those steps, it's possible that the issue might be at the end of your bank or credit card provider. I recommend contacting their customer service to confirm that they are not experiencing any technical difficulties.

Once everything is sorted out, follow this article for the step-by-step guide: Connect bank and credit card accounts to QuickBooks Online.

I'll add these resources as a guide in handling your bank transactions in QuickBooks Online:

• Categorize online bank transactions
• Match online bank transactions
• Reconcile an account

Keep your posts coming if you have more concerns or questions about connecting your credit card account to QuickBooks. I’m more than happy to help. Keep safe and stay healthy.