Allow me to share important information about QuickBooks Online mobile app, @ohiovalleyyouthn.
The support for the mobile app has been discontinued. You can still use the app but some of the features will disappear. This process is part of our prioritization to invest in other functionality that matters to you. Thus, you're unable to use the app seamlessly.
See the sample screenshot below for your reference.
Lastly, I'd encourage you to visit our Help Articles and Video tutorials. These pages contain a lot of information that surely helps your business needs like handling Undeposited Funds.
I appreciate you for trusting our service to handle your accounting demands. Keep me posted if there's anything else I can help you with QuickBooks. Keep safe.