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April 1, 2022
Question

I am not getting notifications for transactions on my Samsung galaxy s10. They are set in the QuickBooks app and I confirmed they are not blocked in phone app settings.

  • April 1, 2022
  • 1 reply
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1 reply

April 1, 2022

You've come to the right place, bdel333661. I'd be pleased to assist you in getting your notifications.

 

Being unable to receive notifications on your QuickBooks Online mobile app can be fixed by clearing the app's data. This refreshes the application and eliminates common issues.

 

Here's how:

  1. From your phone's settings, select Apps (varies by device)
  2. Choose the QuickBooks app from the list.
  3.  Select Storage, then click Clear data.

 

You can also check out this article to solve the issues when signing in or after upgrading the application: Common Errors in the Mobile App.

 

To learn more about managing the app, you can check out this tutorial: Use the QuickBooks Mobile.

 

Additionally, I've included an article that'll give you a quick overview of what you can do with the app. This helps you manage your business efficiently: QuickBooks Online app Overview.

 

Please keep us posted on your progress in getting this issue resolved. It's my priority to ensure you can view your notifications without delay.