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February 11, 2023
Question

I am reconciling one of my accounts and one of my line items is incorrectly labeled as an expense, when it is a deposit. The line item is me returning a target order

  • February 11, 2023
  • 1 reply
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1 reply

February 12, 2023

Hi there, @julie-radiantcou.

 

Let me help you correct your records in QuickBooks Online (QBO). 

 

It's possible that this transaction is downloaded from your bank. This is the reason why it is labeled as an expense instead of a deposit. 

 

Please know that how downloaded transactions are labeled in the Banking depends on your financial institution. 

 

If this was the case, you can undo your categorization and exclude your transaction. Here's how:

 

  1. Go to the Banking menu and select Banking.
  2. Look for the transaction from the Categorized section, then click Undo under the ACTION column.

 

Once it shows up in the For review tab, you can now exclude it. 

 

Then, you can manually record the deposit inside QuickBooks or upload the transaction into QBO using a CSV file. If you choose to import, you can match it with the ones you already created inside QuickBooks or simply add it from the Banking menu. 

 

For the final step, you can now reconcile your bank account. This ensures your books are accurate and there aren't any duplicate transactions.

 

Feel free to get back to me if you still have other concerns about handling your data in QuickBooks. I'd be glad to help. Have a good one.