Skip to main content
June 2, 2021
Question

I am showing a difference of 1329.09 and can't find where this transactions are?

  • June 2, 2021
  • 1 reply
  • 0 views
How do I speak to a live customer support person?

1 reply

June 2, 2021

Hello, culbysl-outlook-. 

 

Thank you for reaching out to the Community. First, let's review your opening and beginning balances are correct. Once you know these are accurate, you can run the Transaction Detail Report. This report to see if any transactions changed. 

 

Here's how:  

 

  1. Open the Transaction Detail by Account report.
  2. Click the Customize button. 
  3. Go to the Filter section and modify it you want to show on the report. 
  4. Press Run Report

 

I'm adding this article for more details: Customize Reports in QuickBooks Online.

 

Just in case you want to memorize this report, feel free to check out this article for the detailed steps and information: Memorize Reports in QuickBooks Online

 

Also, I've got a way if you wish to reach our Customer Care Support Team. 

 

Here's how:

 

  1. Sign in to your QuickBooks Online company. Then click Help (?).  
  2. Click Talk to a human.  
  3. Choose Talk to a human.  
  4. Enter your concern.  
  5. You can either select Get a callback or Message an agent to get a representative on the line.  

 

With the current global pandemic of Coronavirus, we have limited staffing. Please check out our support hours availability.   

 

Additionally, I'm adding this article will provide you more troubleshooting about reconciliation: How to resolve reconciliation differences.

  

I'm just a few clicks away if you have any additional questions. Have a great day!