I am trying to add a new transaction to my expense page But no matter what choice I choose in the payment account it tells me to choose a different account. Help

Hi there, sue w.

If you're on a credit card account and are working on a downloaded credit card payment, just click it and select the Record as credit card payment button. Then, choose the payment account in the Credit card payment from field.

On the contrary, when you're on the checking account and are working on a credit card payment transaction, just click the same radio button and choose your credit card account in the Select credit card field.

Which step or section are you having an error in? Can you show us a screenshot? Thanks in advance.

On the other hand, you can also check about categorizing, adding, and matching bank transactions for your additional reference.

Let me know if you still have questions. Have a good one