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February 20, 2021
Question

I am trying to import my information into Quick Books online but I am getting an error saying that can't import because of sales tax. please help

  • February 20, 2021
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1 reply

February 20, 2021

Hello @userfromlandlwithlov

 

You'll want to turn off your sales tax settings first before importing your information. This is the reason why you receive such an error message when uploading them. Let me show you how.

  1. Go to Taxes.
  2. Select Sales Tax Settings.
  3. Click Turn off sales tax.

In the same manner, here's an article you can read to learn more about importing your information: Move your lists to QuickBooks Online.

 

On top of that, I've also included this reference for a compilation of articles you can use while working with us: Get Started with QuickBooks Online

 

If you have any other questions, please let me know in the comments below. I'll be here to lend a hand.