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February 3, 2023
Question

I am trying to reconcile a month and there are three transactions on the bank statement that are missing from QB. How do I account for these legit transactions?

  • February 3, 2023
  • 1 reply
  • 0 views
There is one deposit and two checks that are on the bank statement and missing in QuickBooks. How do I reconcile the month with this situation?

1 reply

Rubielyn_J
February 3, 2023

I'll help you recover missing transactions, so you can reconcile your account, @usersbell2870.

 

Before that, may I ask if you recently updated anything like your account number, username, or password on your bank's website? This may be the cause for missing transactions.

 

To fix this, let's update your bank account connection to bring in the transactions in QuickBooks Online. I'll show you how.

 

  1. Proceed to Banking on the left panel.
  2. Choose the Banking.
  3. Select the account you’re working on.
  4. Next, click on the Update button.

 

If you still can't find them, you can enter the one deposit and two checks manually. For detailed steps, you can utilize this article: Manually upload transactions into QuickBooks Online

 

Once everything is back in order, you can begin reconciling your accounts so they always match your bank and credit card statements.

 

I'm also sharing this resource if you encounter issues when reconciling your account: Fix issues the first time you reconcile an account in QuickBooks Online.

 

Stay in touch with us if you need further assistance with finding those missing transactions. We're always here to help. Keep safe!