I am using QB WISE multicurrency(USD and JPY). The Japanese yen comes to QB as USD with the same number of JPN. How to exchange it to USD.

Hello and welcome to our Community. We appreciate you reaching out to us regarding your concerns with multicurrency. We understand that encountering issues with multicurrency can cause inconvenience in doing business activities.

Multicurrency is a feature that enables you to pay and receive payments in foreign currencies of your customers, vendors, or bank accounts that don't use your home currency. As QuickBooks relies on the information provided by WISE, we suggest that you get in touch with their support team for assistance. They have the expertise to handle multicurrency concerns within QB Wise and are fully equipped to thoroughly review your account and investigate the root cause of the issue.

To learn more about multicurrency in QuickBooks Online, check out this article: Set up and use multicurrency in QuickBooks Online.

You can also visit these articles for your reference in handling foreign currency transactions in QuickBooks Online: 

• Enter and use your own exchange rates
• Enter home currency adjustments for your foreign balances
• Frequently Asked Questions about Home Currency Adjustments

Should you require any assistance with QuickBooks-related difficulties or have any further inquiries, it is always our pleasure to offer our support to you in the future. We wish you a prosperous year ahead!