I can no longer make bank deposits on my mobile app, it hasn’t worked for 3 weeks?

Hi there, @lynnebarborek.

The option to create a bank deposit while logged in on the mobile application is unavailable. It is recommended to enter your bank deposits by logging in to your QuickBooks Online (QBO) account in a web browser.

Therefore, I'm adding this article to learn more about how you can enter bank deposits: Record and Make Bank Deposits in QuickBooks Online.

While the option is not yet available, I recommend letting our product developers know about your request by sending feedback. This way, the program, and system design can be improved concerning the option to enter bank deposits on a mobile app. I'll show you how.

1. Open the QBO app on your mobile device.
2. Go to Menu.
3. Under ALL, select Feedback.
4. Enter a few words describing how you wanted to have the option to enter a bank deposit while using the mobile app.
5. Select Send feedback.
6. Click Got it.

I'm adding this article so you're able to track the status of your request and also the latest updates released by our developers: Customer Feedback in QuickBooks Online.

It'll always be my pleasure to help if you got questions other than creating bank deposits. Use the Reply option below to leave a comment for me to assist you. Stay safe!