I can not connect my bank account to Quickbooks. Everytime I try to link it it says the information I put in is incorrect. I know its not.

Thank you for your efforts in resolving this login issue, @creations2. I'm here to help ensure a seamless experience with our online banking function.

Before performing any troubleshooting steps, can you provide the name of your Financial Institution (FI)? This information will help us identify any known issues affecting your service. We strive for efficiency, but banks may undergo maintenance or experience technical glitches.

In the meantime, as you've already reset your bank password and are still encountering the same error, let's verify if your bank requires third-party access. Here’s how to do it:

1. Open a new window in your web browser and proceed directly to your bank’s website.
2. Verify if third-party access is required.
3. If third-party access is necessary, follow your bank's guidelines to enable it. Alternatively, contact your bank for support.

After that, you can proceed to Step 3 in this article to enter your bank sign-in information in QuickBooks: Fix bank error 103 in QuickBooks Online and QuickBooks Self-Employed.

If the issue persists, sign in to QuickBooks using an incognito or private browser window to prevent potential interruptions caused by corrupted cache files. You can also try other browser troubleshooting options.

After establishing the connection, categorize your online bank transactions in QBO to streamline the reconciliation process. Plus, you can use the solutions provided in these resources to track down any missing entries and fix online banking errors:

• Bank errors and missing transactions in QuickBooks Online
• What to do if you can’t find downloaded transactions in QuickBooks Online

We appreciate your cooperation and patience throughout this process. Let me know if you need further assistance. We want to ensure you can access your QuickBooks smoothly. We are here to help. Take care, and I wish you continued success.

I appreciate your time in reaching out to support and doing some troubleshooting to try sorting this out, EMcLain53. Since you are still experiencing trouble signing in with your online banking as well as to set up your payroll, I would recommend to reach out our live support team again as they are the ones who can check your account in a secure way.

Here's how:

1. Log into your QuickBooks Online account.
2. Click on the Help button located at the top of the page.
3. Navigate to the Search tab, enter your query, and press enter on your keyboard.
4. Select Contact Us.
5. Under the Callback option, click on the Have us call you button to input your details.
6. Finally, choose Get a Call to receive a callback from support
   
   I've added a screenshot for your reference.
   
   

For more information on how to get help with your QuickBooks product or service, open this link: Get help with QuickBooks products and services.

Here's a guide for future reference on how to reconcile your accounts in QuickBooks Online: Reconcile an account in QuickBooks Online.

If you have further questions about connecting your bank account, feel free to reach out for assistance. Have a great day.