I can not connect my Chase Bank to QB. I use to be able to but now it won't catch. Any ideas?

Try opening your QBO account on any private/incognito browser.

Welcome to the Community space, thesaucee.

I want to help you figure out why you can't connect your Chase Bank in QuickBooks Online. Can you tell me if there's an error you're seeing? That way, I can give you an accurate solution.

One possible reason you can't connect to your bank might be that there's some maintenance or an alert on your bank's website. I recommend logging in to your bank to see if there's any maintenance there.

If there's no issue with your bank, we can try using a private browser to check if this has something to do with your browser.

Here's how to access incognito mode in some of the most commonly used web browsers:

•  Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Option + P

If you're able to connect to your bank by browsing privately, it's safe to say that it's being caused by the browser. In the event it continues occurring while using incognito, you'll initially have to try switching to another browsing application.

Here's a list of supported browsers:

• Google Chrome
• Mozilla Firefox
• Safari 11 or newer

For future reference, visit these articles to manage your transactions in QuickBooks Online:

• Categorize and match online bank transactions in QuickBooks Online
• Reconcile an account in QuickBooks Online

Keep me updated in the comments if you have further questions about connecting your bank in QuickBooks Online. I'm just a reply away. Keep safe and have a good one.