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Santiago6
January 30, 2025
Question

I can't match two transactions to one transfer.

  • January 30, 2025
  • 1 reply
  • 0 views

I have a transaction going out of a bank account and the corresponding transaction going into another one for that same money.

 

Usually I can create a transfer for one of them and then match the other one to that transfer. That way, both transactions match a single transfer. Right now, it's not giving me that option, it doesn't match them automatically or show the transfer in the "Match" menu.

 

Why is that? One is a CC and the other one a normal account. The outgoing one is in dollars and the other in CAD, could that be a problem? I made sure to match the amounts and exchange rates.

This double matching does work for transfers between other accounts but not for these ones.

1 reply

G
GianSeth_A
January 30, 2025

Currently, matching transactions across various currencies isn't an option, Santiago6. But I'm here to walk you through an effective workaround that will help keep your records precise and up-to-date. Let’s work through this together and ensure everything runs smoothly.

 

To maintain accurate records, you can manually record a transfer in QuickBooks Online (QBO). This process will automatically add those transactions to your bank register.

 

To create a transfer, here's how:

 

  1. In the left menu, click the + New button and choose Transfer.
  2. From the Transfer Funds dropdown list, select the bank account from which the money is coming.
  3. From the Transfer Funds To dropdown list, select the bank account that the money is going to.
  4. In the Transfer Amount field, enter the amount being transferred.
  5. Edit and enter the correct date in the Date field.
  6. Enter a description of the transfer in the Memo field (optional).
  7. Choose Save and close.
  8. Select Yes if you double-checked the date.

 

After completing these steps, you can view the recorded transfer by checking each account register in the chart of accounts.

 

For more details on recording a transfer, check out this article: Transfer funds between accounts.

 

Every company has its own unique set of needs, and I know how the feature you’re looking for could really empower your business. At Intuit, we are dedicated to addressing the needs of QuickBooks users everywhere and ensuring you have a fantastic experience. As we work on improving our services, I suggest reaching out to our product team with your feedback, as it plays a vital role in helping us enhance our features.

 

Here's how you can send us your feedback:

 

  1. Go to the Gear icon at the top.
  2. Select Feedback.
  3. Enter your comments or product suggestions.
  4. Then select Next to submit feedback.

 

As you continue to manage your financial transactions, understanding and performing reconciliations can greatly enhance the accuracy of your records. To assist you with this process, check out this article: Reconcile an account in QuickBooks Online.

 

Should you need any further assistance with transactions, please do not hesitate to contact us. We value your input and are here to support you. Wishing you continued success in your endeavors.

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