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workjobs
March 6, 2023
Question

I did a transfer to my bank account and I was charged transfer fee but I still have not seen the money I transfer.

  • March 6, 2023
  • 4 replies
  • 0 views
Original commenter did not share additional details

4 replies

Candice C
Candice C
March 6, 2023

Good morning, @workjobs. 

 

It's great to see a new face here in the Community! Let's work together to see why you're not able to view the money you transferred but was charged a transfer fee. 

 

To clarify, what day and time did you perform the transfer? Often, it can take a few business days for the transfer to come over. 

 

Also, any screenshots you have of the charge will help us determine the best solution for your business. I'll be waiting for your response! 

workjobsAuthor
March 6, 2023

I did a transfer at first to test. And it worked fine and the money went straight to my account right away. So next 2 days which was last Friday I did a transfer to do my payroll and it never went and still have not. But this morning I saw where I was charged transfer fee. When I thought bank transfer was free.

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