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June 15, 2021
Question

I do not want my money deposited to cash card. I want it in My bank account. I told them this yesterday? I want in my bank account ?

  • June 15, 2021
  • 1 reply
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1 reply

June 15, 2021

Hello, sjeichorst07. 

 

Thank you for reaching out to the Community. Can you share with us the account used when you recorded the deposit? You may have used an cash card account, which is why the deposit go through your cash card. 

 

You can open the transaction and go to the Account section. Then, make sure it has the correct account. You'll want to reach out to your accountant once again to verify what account should be used. You can click the drop-down list for Account and select the correct account in case it has an incorrect one.  

 

Once done, check your bank statement or bank register once again to check if it's already recording correctly. 

 

You can also run the Deposit Detail report . This will give you the details of all the deposits, including the date, customer or vendor, and amount. Just go to the Reports menu and type in Deposit Detail in the Search bar. 

 

We're always here if you need further assistance. Have a good day.