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October 8, 2022
Question

I downloaded my stripe data and only left date, desc. and amount on the spreadsheet. When I try to import the data it wont take the file.

  • October 8, 2022
  • 1 reply
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1 reply

DivinaMercy_N
October 8, 2022

I'm here to help you import the stripe data in your QuickBooks Self-Employed (QBSE), @customwooddesign. Let's work together to finish it right away. 

 

To start, let's first double-check the columns in your spreadsheet. It should match the format and order in your QBSE account. For more details, feel free to check this article: Format CSV files in Excel to get bank transactions into QuickBooks.

 

If verified that the data is correct and you're still unable to import it, I recommend performing this process via an incognito browser. This is a private mode that doesn't store cache and will provide you with a clean slate. Below are the shortcut keys you can use:

 

  • Chrome: Ctrl+Shift+N
  • Firefox: Ctrl+Shift+P
  • Safari: Command+Shift+N

 

Once signed in, attempt to import the file again. If this works, I suggest clearing the cache of your regular browser to eliminate the piled-up cache. This is a component of browser that speeds up the loading process but sometimes gets corrupted resulting to issues. If the same thing happens, I recommend using another supported browser or device

 

When the import is finished, the next thing you need to do is to categorize the transactions to ensure they are allocated to the correct line of your Schedule C. 

 

Keep me posted on how the steps goes. I'm always around to provide additional assistance to ensure your success. Have a good one and take care.