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vanessa-viera
February 17, 2021
Question

I had 2 refunds, $1.17 and $3.59 ($4.76). A2X imported refunds to the right mapping but now my Paypal bank shows $4.76 and the Clearing Acct shows -$4.76. How can i fix?

  • February 17, 2021
  • 1 reply
  • 0 views
Thanks in advance! you guys always help me out

1 reply

Kristine Mae
February 17, 2021

Let me help you sort this out, Vanessa-viera. 

 

We'll have to create a bank rule to allocate the deposit amount to the clearing account and at the same time as allocating out the fees. Once it's created, QuickBooks Online will apply it automatically to future dated transactions. Here's how:

  1. Click Banking.
  2. Go to the Rules tab.
  3. Click New rule.
  4. Fill in the necessary fields.
  5. Turn off the Auto add feature. 
  6. Click Save.

 

 

Once the payments have been allocated to the clearing account, let's run the General Ledger report on the clearing account. It'll help us see that the account first received the payment from A2X, then had the deposit payments applied to offset the balance. Here's how:

  1. Click Reports.
  2. Enter General Ledger in the Find report by name field.

From there, you can see the clearing account has been fully cleared out. 

 

Feel free to let us know if you have more questions. We'll reply as soon as we can. Keep safe!