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April 23, 2021
Question

I had 3 separate accounts between 2019 and 2020. I can't seem to find data from the 1st 2 accounts. how can i access those accounts?

  • April 23, 2021
  • 1 reply
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1 reply

April 23, 2021

Welcome to the Community, marishal77.
 

Thank you for reaching out to us with your concern about accessing your other accounts.

 

Since you mentioned that you had 3 separate accounts, I would recommend you to contact our QuickBooks Self-Employed support team so they can check if there's still data on those accounts.

 

Please follow these steps to reach us:

  1. Click (?Help.
  2. Click Contact us at the bottom.
  3. Enter your question in the What can we help you with? field.
  4. Click Let's talk.
  5. Click Get a callback. Then, enter your information.
  6. Click Confirm my call.

 

You'll also want to check our help articles page to read and learn some helpful tips on managing your QBO account.

 

Please know that you're always welcome to post if you have any other concerns with accessing your different accounts. Wishing you and your business continued success.