I had a line of credit that was paid in full. I closed the account before reconciling in QB. How can I manually record the payment to zero out the balance out please?

Hello there, bvll-bellsouth-n.

Thanks for choosing QuickBooks Online (QBO) in managing your business. I'm here to help you record the payment to zero out the balance in the reconciliation.

You can use the Journal Entry feature to clear balances on your account in the system. While for the offset account, It would best to seek an expert's advice from an accountant to ensure your books will be correct.

Here's how:

1. Go to the +New button.
2. Under Other, select Journal entry.
3. Set the Asset's purchase date as the Date of the entry. 
4. On the first line select the Asset account then record the item and enter the purchased value as a Debit. 
5. For the second line, use the same amount.
   • If the Asset's purchase needs to be recorded in your Bank Registers for historical reconciliations or any other reason, Credit the Bank Account.
   • If the Asset's purchase won't be listed in your books, Credit the Opening Balance Equity account, representing an Asset that was brought into the company on the book's starting date.
6. Click Save and close. 

For additional information on this, I recommend checking the following article about creating Journal Entry: Create a journal entry in QuickBooks Online.

In case you want to review the entries made, you can pull up or print a report for Journal Entries.

You might need this guide for instructions on how to handle in case you encounter issues when reconciling: Fix beginning balance issues if you've reconciled the account in the past QuickBooks Online.

Feel free to visit these links about reconciliation in QBO:

• Reconcile an account in QuickBooks Online
• Learn the reconcile workflow in QuickBooks

Also, if you want to run the Reconciliation Report, here's how to locate it in QBO:

Here's how:

1. Go to Reports.
2. Type in Reconciliation Reports in the search bar.
3. From the Reconciliation summary tab, choose your bank.
4. You'll be routed to the Reconciliation Report showing transactions information.
   

Learn more about managing reconciliation reports in QuickBooks Online by visiting this link: How do I view, print, or export a reconciliation report?

As always, you can find me here if you need more help with the reconciliation process. It's my pleasure to assist you. Have a good one.