Skip to main content
April 15, 2021
Question

I had a payment sent out yesterday. Got an email from quickbooks saying it was would be there today. There no payment or deposit pending. What's going on?

  • April 15, 2021
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

April 15, 2021

The processing of deposit payments depends on the payment method, royaltytransport.

 

Bank transfer payments take 2-7 banking days, and some banks may take longer to process the transaction. For credit card payments, it may take 1-2 banking days. 

 

You can check out this article to know more about the deposit type you have for the payments in QBO: Find out when QuickBooks Payments deposits customer payments.

 

If it's beyond the lead time, I suggest reaching out to our Merchant Services Support. They have the necessary resources to check the payment status and help you handle this concern.

 

Here are payments-related articles for more details:

 

 I'll be here to help if you have any follow-up questions about QuickBooks Online Payments. Have a wonderful day.