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July 27, 2021
Question

I had some issues with transfers, worked on it with my accountant for hours in April and next day was back to the original mess but then unable to fix the reconciliation

  • July 27, 2021
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1 reply

July 27, 2021

Hi @drake-newlife-gm.

 

I'd be glad to share some insights about correcting your accounts. To verify, how did you record the transfer from accounts? Account details depend on the transactions being recorded to it. You'll want to start by pulling up the Transaction Journal Report. The Transaction Journal Report shows debits and credits for each transaction and provides a more focused view of amounts and accounts not visible from the transaction itself.

 

Here's how to get there.

 

  1. Go to Reports.
  2. Type Journal in the search field.
  3. Change the Report period. See the image below.

 

 

From there, make the necessary adjustment of the entry. This way, you're able to correct each account. I'd recommend reaching to your accountant to make sure you're recording your transactions accordingly.

 

Once you're done, you can now proceed with the reconciliation. Refer to this guide for the steps: Reconcile an account in QuickBooks Online.

 

I'm also attaching this link in case you need help with other banking tasks. It has topics with articles that'll help you along the way.

 

 

Please don't hesitate to comment below if you still have questions or concerns with bank transfers. I'm more than happy to answer them for you. Take care and stay safe.

July 28, 2021

The problem was that we did it all, saved our work and the next day all our work was undone and now I can't go back and Re-reconcile the account bc we had already reconciled. My accountant was at the point to possibly have to start from scratch