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June 20, 2024
Question

I had someone write a bogus check on my business account. The bank is going to reverse the charges, how do I post the check and the refund?

  • June 20, 2024
  • 1 reply
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1 reply

Nicole_N
June 20, 2024

We can create a bank deposit to account for the refund you received in QuickBooks Online (QBO), @cdamiani-contrac. Let me guide you through the process.

 

First, let's create a Vendor Credit to make sure the credit hits the expense account you use for this vendor. Here's how:

 

  1. Open your QuickBooks account and click the + New button.
  2. Select Vendor credit.
  3. In the Vendor dropdown, choose your vendor.
  4. Depending on how you record purchases with this vendor, enter the Category details or Item details.
  5. Click Save and close once done.

 

Then, let's deposit the money you got from the vendor. Follow these steps:

 

  1. Click the + New button.
  2. Select Bank deposit.
  3. In the Account dropdown menu, select the account where you got the refund.
  4. In the Add funds to this deposit section, fill out the following fields:
    • Received from: Select the vendor who gave you a refund.
    • Account: Select Accounts Payable. Important: You need to pick Accounts Payable so you can tie the refund to the vendor credit. This may seem a little strange, but it’s the best way to do this.
    • Payment method: Enter the method your vendor used to refund you.
    • Amount: Enter the amount of your refund.
       
  5. Click Save and Close.

 

Lastly, let's link the deposit to the vendor credit. Here's how:

 

  1. Click the + New button.
  2. Select Pay bills.
  3. Choose the bank deposit you just created. You’ll see the amount of the vendor credit in the Credit Applied field. The Total payment should be US $0.00.
  4. Once done, click Save and Close.

 

To learn more about handling vendor credits, read this article: Enter vendor refunds in QBO.

 

Moreover, QBO offers various financial reports that enable you to view your business both on sales and expenses. 


If you need more help in completing other tasks in QuickBooks, please let me know by adding a comment below. I'll always have your back, @cdamiani-contrac.