Skip to main content
J
JazzyB
January 12, 2021
Solved

I had to merge two bank accounts but then lost my bank reconciliations. Is there a way to get them back or recreate them?

  • January 12, 2021
  • 1 reply
  • 0 views

My bank was acquired and then changed how one logs in basically forcing me to set up a new account in Quickbooks to download transactions. I merged the two accounts but lost bank reconciliations.

All the transactions in my general leger are "reconciled" and so I think that is why I cannot recreate the report?

Best answer by MaryLurleenM

Let me provide information when merging bank accounts, JazzyB.

 

When merging accounts that have reconciliation reports, these will be deleted from the account that has been merged. However, its reconcile status (R) will remain on the merged transactions.

 

If you want to reconcile the accounts as one, you'll need to manually unreconcile each transaction and proceed to reconciliation.

  1. Go to the Accounting menu.
  2. Select Chart of Accounts.
  3. Find the account holding the transaction. Then select View register. 
  4. Select the transaction you want to unreconcile to expand the view.
  5. Review the check column. If the transaction is reconciled, you’ll see an “R.”
  6. Select the checkbox. This changes the letter in the box. Keep selecting it until the box is blank. This removes the transaction from the reconciliation.
  7. Select Save.
  8. Close the account register.

Check this article for more information: Reconcile an account in QuickBooks Online.

 

Let me know if you have other questions. I'll be more than willing to help. 

1 reply

MaryLurleenM
MaryLurleenMAnswer
January 12, 2021

Let me provide information when merging bank accounts, JazzyB.

 

When merging accounts that have reconciliation reports, these will be deleted from the account that has been merged. However, its reconcile status (R) will remain on the merged transactions.

 

If you want to reconcile the accounts as one, you'll need to manually unreconcile each transaction and proceed to reconciliation.

  1. Go to the Accounting menu.
  2. Select Chart of Accounts.
  3. Find the account holding the transaction. Then select View register. 
  4. Select the transaction you want to unreconcile to expand the view.
  5. Review the check column. If the transaction is reconciled, you’ll see an “R.”
  6. Select the checkbox. This changes the letter in the box. Keep selecting it until the box is blank. This removes the transaction from the reconciliation.
  7. Select Save.
  8. Close the account register.

Check this article for more information: Reconcile an account in QuickBooks Online.

 

Let me know if you have other questions. I'll be more than willing to help. 

J
JazzyBAuthor
January 12, 2021

Thank you.

I wish that the person who helped me to merge the accounts (at QBs) explained that I would lose the reconciliations and had encouraged me to print them out or save them as PDFs if possible. 

    Terms & ConditionsAccessibility statement