I have 2 federal tax payments that are "marked as paid" but the payments are not showing up when I am doing my reconciliation.

Welcome aboard to the Community, @jghopson.

I can share with you some insights on why the tax payments don’t show on your reconciliation page. If you manually paid your tax payment through Enter Prior Tax History. These will be non-posting transactions and will not affect your bank register.

Thus, it’s the reason you’re unable to view it on your reconciliation screen. For more details about this, you can refer to this article: Recording prior tax payments.

However, if you’ve paid your taxes through E-pay and the payment doesn’t show up. I recommend contacting our Support team. They have tools that can help determine the cause of the issue. Here’s how to reach out to them in your QuickBooks Online (QBO) account.

1. Go to the (?) Help menu.
2. Select the Search tab.
3. Click the Contact Us button.
4. Enter a brief discussion of your concern and proceed with Let’s talk.
5. Select either Chat with us (if you preferred messaging) or Give us a call.

You can also see this article for more details and ensure to review their Support hours to know when agents are available: QuickBooks Online Support.

I’ve also attached these articles that you can read for future reference in managing your payroll report seamlessly:

• Run payroll reports
• Run a Payroll Tax and Wage Summary report

Let me know if there’s anything I can help you with. You can always tag me in your reply anytime. Take care and keep safe!