Skip to main content
November 1, 2021
Question

I have a credit with a vendor and it shows as a credit in my QB. They sent me a physical check. How do I get that credit shown as a deposit into my bank account?

  • November 1, 2021
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

Tori B
November 1, 2021

Hey there, @Sandrews1.

 

Thanks for reaching out to the Community for support. I hope your day is going great. 

 

I recommend deleting the credit and creating a check for the deposit. If you wanted, you could add a note (memo) to the check stating it was the credit from your vendor. I've included some steps to delete the credit and to create a check below. 

 

To delete the credit: 

 

1. Click on Vendors
2. In your vendor list choose the Vendor who gave you a credit.
3. In the transaction list select the vendor credit.
4. Hit More.
5. Click on Delete.

 

To create a check for the deposit:

 

  1. Select + New.
  2. Choose Bank Deposit.
  3. In the Account drop-down menu, select the account where you got the refund.
  4. In the Add funds to this deposit section, fill out the following fields.
    • Received from: Select the vendor who gave you a refund.
    • Account: Select Accounts PayableImportant: You need to pick Accounts Payable so you can tie the refund to the vendor credit. This may seem a little strange, but it’s the best way to do this.
    • Payment method: Enter the method your vendor used to refund you.
    • Amount: Enter the amount of your refund.
  5. Hit Save and close.

That's should do it. Please know that before making any changes to your account, you should always discuss it with your accountant. If you don't have an accountant, don't sweat. You can find one here in our Resource Center

 

I'm also including a couple of handy help articles that cover more details about this process. 

 

 

Please let me know if you have any questions or concerns. I'm always around to lend a hand. Take care!