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January 27, 2022
Question

I have a new bank and want to delete the old account information

  • January 27, 2022
  • 1 reply
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1 reply

January 27, 2022

Hello, tracyarchondous.

 

I'll share steps to ensure you're able to delete old account information in QuickBooks Online (QBO).

 

You can go to Chart of Accounts, and make the account inactive to delete bank information. Here's how:
 

  1. Go to the Gear icon () and choose Chart of Accounts.
  2. Look for the account that you'd like to delete.
  3. Tap the Action (▼ )drop-down and select Make inactive.
     

Also, please take note of the following when you delete a bank account:
 

  • The bank will be made inactive in QBO.
  • We'll create an adjusting transaction if the account has a non-zero balance
  • Although you can make a deleted account active again, you may need to make corrections to journal entries and balances.

 

For future reference, you can visit this article to help you on categorizing or matching your transactions in QBO.

 

You can always get back to me if you have questions or other concerns about the chart of accounts by leaving a comment below. I'm always here to assist. Have a great rest of the day!