Skip to main content
May 17, 2024
Question

I have a real problem with QB showing major duplicates of transactions. is this a known bug? VERY irratating.

  • May 17, 2024
  • 3 replies
  • 0 views
Original commenter did not share additional details

3 replies

May 17, 2024

I can see how the duplicate entries affected your banking records, norenjen000. We'll have to exclude them to resolve the issue. 

 

Before we start, can you provide the name of your financial institution? This is to check for any reported issues similar to what you're experiencing. 

 

In addition, duplicates may sometimes occur when transactions automatically update from your bank after you’ve manually uploaded them. There are formatting issues or errors in the import process. Adding transactions instead of matching them will create duplicate entries.

 

When you're ready, let's proceed and exclude the entries. Here's how: 

 

  1. In your company, head to the Banking menu on the left panel and choose Bank transactions.
  2. Tap the Blue tile icon and select your account from the list.
  3. Go to the For Review tab and tick the boxes for transactions you wish to remove. 
  4. Tap the Exclude button.

This action will move the entries to the Excluded tab. Here's an article that goes through the process in detail: Exclude a bank transaction you downloaded into QuickBooks Online. 

 

After performing the steps above, categorize the downloaded data to the correct account to facilitate an easy reconciliation process. 

 

In the event that your downloaded transactions are missing or if you experience any online banking errors, the following links contain solutions to fix them:

 

Fill me in if you have other banking-related concerns or additional questions about managing your downloaded data. I'll get back to provide the assistance you need. 

May 17, 2024

Bank of America.

It is a QB bug. 

May 17, 2024

Thanks for the reply on the thread, norejen000.

 

I agree with what robinhood555 said, you might have to follow the instructions given to check if there will be a duplicate transaction. 

 

Additionally, when I looked it up in our system, there was no information of a problem that linked your Bank of America account to QuickBooks.

 

You may find this article handy to learn more about, the process of excluding downloaded transactions in QBO.

 

In case you'd like to work on reconciling your account, you can visit the following articles:

 

Let me know if you have other banking concerns or inquiries about managing your QuickBooks Online. I'm just around to help. Take care always.

May 17, 2024

I understand how frustrating it can be to deal with duplicate transactions in QuickBooks. 

  1. Review and Match Transactions:
    • First, review and match the transactions in QuickBooks. Make sure you’ve properly categorized and matched them to avoid duplicates.
    • If you’re using bank feeds, ensure that you’ve reviewed and accepted the transactions correctly.
  2. Exclude Duplicate Transactions:
    • Go to the Banking or Transactions menu in QuickBooks.
    • From the For Review tab, select the checkbox of the duplicate transactions you want to exclude.
    • Click Exclude to remove them from your books.
  3. Delete Duplicates from the Chart of Accounts:
    • If you’re still seeing duplicates, check if the linked account (such as a checking account) is causing the issue.
    • Navigate to the Chart of Accounts:
      • Click the Accounting tab on the left panel.
      • Select Chart of Accounts.
    • Locate the account that’s creating duplicate transactions and click View Register under the Action column.
    • Delete the duplicate entries one by one.
  4. Consult an Accountant:
    • It’s always a good idea to consult an accountant to ensure accurate reporting.
    • They can guide you through this process and provide tips to prevent future duplicates.

Remember to create a backup copy of your file before making any changes, just in case. 

March 31, 2025

Norenjen000 , I may have a solution if you want to contact me at [email address removed]