I have a software bug using QB online. I have deleted register entries and they keep coming back. They were duplicate transactions, deleted 3 times now. Anyone see this?

Deleting downloaded transactions from the bank register will return them to the For Review tab, djratheal. Let me take a closer look at this matter and provide clear and constructive guidance.

In QuickBooks Online, duplicate transactions are excluded to prevent errors in your financial data and keep your account balance. Deleting them will allow the system to download similar entries from your bank. Hence, it's advisable to leave them in the Excluded tab.

In your case, you can exclude the deposits from the banking page after deleting them directly from your chart of accounts. Bringing them back in the For Review tab allows you to add them again to your books.

Here's how:

1. Select Transactions from the left pane.
2. Choose Bank transactions, then the For Review tab.
3. Locate and tick the checkbox for the entry you want to exclude.
4. Pick Exclude.

For more information, refer to this material: Exclude a bank transaction you downloaded into QuickBooks Online.

Moreover, scan these resources for guidance on resolving discrepancies when reconciling your accounts:

• Fix issues at the end of a reconciliation in QuickBooks Online
• Fix issues the first time you reconcile an account in QuickBooks Online
• Fix issues for accounts you've reconciled in the past in QuickBooks Online

If you have further questions about handling duplicate transactions, revisit this forum at your convenience. Our primary focus is to assist you with your different QuickBooks Online tasks.