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March 12, 2021
Question

I have been using QB since 10/20. I have reconciled every month, always balances. However, my bank balance and QB balance are off by a small amount. How can I fix this?

  • March 12, 2021
  • 1 reply
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I have gone over my bank records and compared them to my QB reports. It is only just over $50 but I can not seem to locate a discrepency anywhere.

1 reply

March 12, 2021

Hi userjosh,

 

Good job for comparing your bank statements to what's within QuickBooks Desktop. Aside from that, there are possible reasons why your QuickBooks and bank balance don't match. It can be:

 

  • New transactions for a connected account.
  • Outstanding transactions.
  • Duplicate transactions.
  • Edited or deleted transactions.
  • Unreconciled in the register or reconciled in error.

You can start by looking into your reconciliation reports if there were changes made to reconciled transactions. Let me show you how: 

 

  1. Go to the Reports menu.
  2. Enter and select Reconciliation Reports in the search bar.
  3. Select an account and the reporting period.
  4. Click View report.
  5. You'll see a section n the report on what transactions were changed.

For additional steps, I also recommend following the instructions on this article about fixing issues for accounts you've reconciled in the past in QuickBooks Online. The Audit log report can also help you identify who and what changes are made to your books. 

 

Keep me posted if there's anything else that you need help with. Take care and have a great day!