Skip to main content
April 11, 2021
Question

I have connected my Etsy business to QBSE, however the Etsy ads and listing/sales fees are not being imported into QBSE. How do I make that happen automatically?

  • April 11, 2021
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

Adrian_A
April 11, 2021

There are several possible reasons why transactions won’t download, mwkenworthy356-g.

 

 They include:

  • A connection issue between your bank and QBO.
  • The financial institution’s server is offline.
  • Error messages or codes that require you to perform a certain task. 

 

In the meantime, let's manually update the connection between your bank and QuickBooks. You can do that by clicking the Gear icon and then selecting Bank accounts. Then, click Refresh all.

 

If you're still unable to locate the transactions, we can manually add them. Here's an article as your guide: Add older transactions to QuickBooks Self-Employed

 

Afterward, you're good to categorize the transactions. I've added this reference: Categorize transactions in QuickBooks Self-Employed.

 

I'll be around if there's anything that I can help. Take care!