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estarcohen-music
July 5, 2020
Question

I have multiples of the same transactions showing up on my account. Is anyone else experiencing this problem?

  • July 5, 2020
  • 1 reply
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Original commenter did not share additional details

    1 reply

    M
    Mark_R
    July 5, 2020

    Glad to have you here in the Community, @estarcohen-music.

     

    QuickBooks Self-Employed (QBSE) is a read-only application. Thus, the system will base on the information coming from your bank. To verify, you'll want to double-check your bank statement if you have that transaction twice.

     

    Also, may I know what bank account is connected to your QBSE account? Any additional information would be greatly appreciated.

     

    However, if the transactions are imported through a CSV file, you'll have to review the file and make sure the format is correct. For more guidance, feel free to check out this article for more details: Add older transactions to QuickBooks Self-Employed.

     

    You can also read this article to learn how to handle duplicate transactions: Handle duplicate transactions in QuickBooks Self-Employed.

     

    Please keep in touch if there's anything else I can do to help you succeed with QuickBooks. I've got your back. Have a great day and stay safe.

    E
    estarcohen-musicAuthor
    July 5, 2020

    Thanks for your response! My bank is PNC. I have all transactions being imported from the bank, rather than manually adding/using a CSV file. It's interesting though -- none of the duplicates I am seeing on my Quickbooks transactions are showing on my bank transactions or statements. 

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    mv32
    July 5, 2020

    Thanks for your prompt response, @estarcohen-music.

     

    Let me share information about how banks confirm the transactions and why it hasn't showed in your bank statement.

     

    Generally, a transaction will be pending for one to two days before it is finalized and posted to an account. That said, once a transaction has been confirmed by the issuing bank and merchant bank, it is considered authorized and will post as pending. You may have downloaded the transactions from PNC, yet their status is pending for the final posting. That's why we're unable to see it on the bank statements.

     

    Additionally, you can refer to this article in organizing your income and expenses in QuickBooks once you have confirmed the transactions are posted from your bank: Categorize transactions in QuickBooks transactions in QuickBooks Self-Employed.

     

    Feel free to put your comment below if you have additional questions or share some insights. I'll be happy to assist you. Have a good one!

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