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August 6, 2022
Question

I have receipts uploaded but they are not matching to banking transactions.

  • August 6, 2022
  • 1 reply
  • 0 views
How do I attach the receipts to the banking transaction if it says unfound?  Tried to filling in missing info but doesn't work

1 reply

Adrian_A
August 6, 2022

Hi,

 

QuickBooks Online reads the receipts, extracts information, and automatically matches to a transaction. However,  QuickBooks won't automatically match them from the banking page to the receipt, unless (either receipt or banking transaction) is already added. 


Sometimes if the transactions aren’t exactly the same, QuickBooks won’t find it. And it's you to manually locate and match them.


 QuickBooks Online allows users to directly upload receipts to the QuickBooks Online banking center where QuickBooks will read the receipt and either match to an existing transaction or allow users to add a new one.

 

There some criteria that could prevent the program from matching. Kindly check these:

 

  1. Verify the transaction first.
  2. Make sure the QuickBooks Online transaction has not been previously matched to another transaction.

Once you add the receipts and bills in QuickBooks, they’ll show up in the For Review tab where you can review, edit, and match transactions. The receipts tab is where you can manage to match your expense receipts and bills all in one place.


You can read more of these articles about matching and managing receipts: Capture and categorize receipts and bills.

 

In case you have mismatched transactions and want to undo to correct them, follow the steps listed in this article: Unmatch or move bank transactions after reviewing them.

 

We'll be right here if you need anything else.