I have receive undeposited funds and I am not able to transfer those funds into my bank account. Its giving me unavailable or I am not able to click new to transfer

It seems that you are encountering difficulties in transferring the undeposited funds, and the option to initiate a transfer may be unavailable or unresponsive, Chrislynah.

I can imagine how frustrating this must be, mainly when you rely on these funds for your financial operations. Allow me to share insights and ensure you can do the transfer successfully. 

To address this, let's check critical areas within our system. Firstly, please ensure you have the necessary permissions and access rights to perform fund transfers. Sometimes, specific user roles or settings may restrict this functionality. 

If you are the primary admin and unable to perform the transfer, we can perform some troubleshooting steps to fix this. 

There are instances when the browser is full of commonly used page resources, which results in errors or odd behavior. Let's use a different or private browser to view your account. You can use any of these shortcut keys to access one:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + N
• Safari: Command + Shift + N

Next, transfer the funds to your QBO account. Once successful, please return to your usual browser and clear its cache. It will speed up the process the next time you do a transaction in QuickBooks. Also, an alternative way is to use other compatible browsers.

Please keep in touch if you have further concerns about handling your funds in QBO. Your satisfaction is of utmost importance to us, and we are committed to providing you with the support you need.