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Mar 20, 2023 6:34 PM UTC
Question

I have turned off certain accounts, but they are still showing up in my transactions.

Original commenter did not share additional details

1 reply

Candice C
Mar 20, 2023 8:35 PM UTC

Good evening, @kathey571. 

 

Congrats on making your first post here in the Community! I hope your day is going well so far. 

 

To clarify, did you press the Refresh all button at the top of the "Manage Accounts" page after turning off these accounts? If not, I recommend doing so to ensure the product knows to no show them in the transactions. 

 

If you have already and it didn't work, I suggest clearing your browser's history to help fix the issue. 

 

Please come back and let me know if these instructions worked out for you. It's my priority that you get this handled as soon as possible. Bye for now!