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May 4, 2021
Question

I just uploaded past transactions but my credits are all showing zero. I need help with that

  • May 4, 2021
  • 1 reply
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1 reply

May 4, 2021

Welcome to the Community space, babyessentially-.

 

I'd like to share an idea about uploading past transactions.

 

May I know the name of the bank where you upload those transactions? Please review your uploaded files and ensure that you have the correct amount and mapping. This way, it will appear the credit amount.

 

If the issue persists, I'd suggest reaching out to our QuickBooks Self-employed support. They'll be able to check your account in a secure environment.

 

You can review this resource for more insight: Categorize and match online bank transactions.

 

Let us know if you have further questions about your past transactions. We're always here to help you.