I linked quickbooks to my bank account and for some reason when I classify a deposit, quickbooks generates a corresponding payment. This makes my bank balance 0. Help!

Thank you for reaching out to us, @tena-fernwehbran.

I appreciate your time in linking your bank account with QuickBooks Online, after doing it 90 days' worth of transactions would be downloaded.

Otherwise, if you are having problems in the process, our QuickBooks Customer Care Team would always be there to help thru the 

Contact Us feature in QuickBooks Online

. Let me guide you with the steps.

1. Select Help icon.
2. Choose Contact Us.
3. Enter a brief description of your concern in the dialogue box.
4. Click Let's Talk.
5. Choose to Get a callback or Message an agent.

You can also check how categorize and match online bank transactions in QuickBooks Online for more information about banking.

We're always here in the Community to help if you have other questions related to QuickBooks. Stay safe!