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October 29, 2023
Question

I’ll post this all day . Why when it prompts me to go to quick books self employed and I hit continue it goes right back to intuit?

  • October 29, 2023
  • 1 reply
  • 0 views
It’s says there is an error on our end. Well who do I ask to fix that and when will it be fixed. 10 days I can’t send an invoice. Should I get reimbursed? About ready to cancel r

1 reply

Adrian_A
October 29, 2023

Hi jimbarnes361,

 

Let's perform some troubleshooting steps to fix the issue so you can continue to send invoices.

 

There are instances that issues like this occur when you encounter browser-related snags. You can use these keyboard shortcuts to open one:

 

  • Google Chrome: Ctrl Shift N
  • Microsoft Edge & Mozilla Firefox: Ctrl Shift P
  • Safari: Control Option P

 

If the issue is fixed, you can go back to a regular browser and clear its cache. You can also opt for a different browser like Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari.

 

Once done, let's check to see if you can log into your QuickBooks Self-Employed account.

 

Furthermore, I've added these articles as your guide in entering sales income and expense categories in the program:

 

 

Keep me posted whenever you have concerns about accessing your account.