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August 20, 2022
Question

I'M ATTEMPTING TO RECONCILE BUT BEFORE I CHCK OFF ANYTHING IT SAYS I HAVE ONE DEPOSIT OF $215.00 WHICH IS NOT EVEN ONE OF THE DEPOSITS ON MY BANK STATEMENT. WHAT TO DO ?

  • August 20, 2022
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1 reply

August 20, 2022

I'm here to guide you on how to handle the deposit, mbm-mechanical.


Let's run the Audit Log report to find out who made the entry. Then, if it's incorrect, delete it. I'll show you how to open it in QuickBooks Online (QBO).


To build the report:

 

  1. In your company, head to the Gear icon and select Audit Log under Tools.
  2. Select All Users from the User drop-down.
  3. Click the Date changed drop-down and choose the correct period.
  4. In the Events section, pick All events from the list.


Check the report next to see who created the deposit. After that, ask the user for more information about the specifics of the transaction. Delete it if it was entered incorrectly so that the data in QBO corresponds to the one on your bank statement. 

 

After that, you can begin the reconciliation process. For detailed instructions, click here to access the guide. Additionally, these resources outline the complete steps on how to troubleshoot the following:

 


This information will help you balance your account, mbm-mechanical.

 

If you have any other QuickBooks concerns or need assistance reconciling your bank account, leave a comment below. I'd be delighted to lend a helping hand. Have a wonderful day.