I'm getting this message every couple of days: "To sync your accounts again, you'll need to reconnect. (350)" This applies to Citi and Chase but not Wells or AmEx. Why?

Hello. The reason you're not getting the same error message for Wells Fargo and AmEx accounts is because the authentication processes between QuickBooks and each bank are different, slaidc

Error 350 indicates that the connection between your bank account and QuickBooks Online has become invalid. To resolve the issue with Citi Bank and Chase Bank, you'll have to re-establish the connection by updating your account credentials or reauthorizing it. This ensures smooth and secure communication between your bank and QuickBooks Online.

You can follow the steps below and utilize the Refresh all button to refresh the bank's connection and see the most recent transactions. Here's how:

1. Go to the Gear icon.
2. Select Manage Accounts under Transactions.
3. Click Refresh all. 
   

If the same thing happens, you can reconnect them following these steps. Before anything else, I recommend reviewing the bank transactions. Go to the Transactions menu and locate the transaction you want to categorize from the list. Note: Don't delete the bank connection. It'll permanently delete all transaction history.

1. Still, click on the Gear icon and choose Manage Accounts.
2. Select Connect another account.
3. Enter the name of your bank and the account type and follow the onscreen instructions to connect your account.

Furthermore, you can explore these links for additional assistance in effectively managing your transactions:

• Schedule C and expense categories in QuickBooks Self-Employed.
• Categorize transactions.

If you have any further questions or issues regarding bank errors in QuickBooks Self-Employed, please feel free to reach out to me. I'm here to help you resolve any concerns you may have about this matter.

None of the answers make any sense to me I cannot find any of that on my version of quickbooks.