I'm reconciling a bank account on QB and it won't let me scroll down to see all my transactions. It keeps bouncing back to one area and then stops. ??

I appreciate you letting us know about the issue you encountered while reconciling, Nicole.

We've received similar cases where the scroll bar automatically jumps back up at the page during reconciliation. As a workaround, you can add filters within the reconciliation window to decrease the number of lines displayed. This will help you avoid this issue for the time being.

Here's how:

1. On the left pane, select Transactions.
2. Select Reconcile.
3. On the Reconciliation page, select the Filter icon.
4. Enter the details and click Apply.

I've added screenshots below for reference:

To resolve the problem, I suggest you reach out to our Customer Care Support team and get yourself added to the list of affected users. They will provide you with the necessary assistance to fix the issue.

In the meantime, you can also refer to this article for a helpful guide in case your bank statements do not match at the end of the reconciliation: Fix issues at the end of a reconciliation in QuickBooks Online.

If you have further questions or concerns, please let us know by replying in this thread. We're always here to help. Have a good one.