I'm reconciling my bank account. A deposit is on my bank statement, but not in Quick Books online. How/Can I add a deposit so I don't have a difference?

Hi there, rgartland-goldsb.

Thank you for visiting the QuickBooks Community. I'll be providing details to ensure that the deposit entry will be added to QuickBooks.

Once you connect a bank account to QuickBooks, it automatically downloads and categorizes bank and credit card transactions for you. It enters the details so you don't have to enter transactions manually. All you have to do is approve the work. With this, if a deposit appears on the Banking page, you can click the Add option under the Action column. ​Add ​means that QuickBooks didn’t find an existing matching transaction. Rather, it started a new transaction for you using the info from your bank or credit card.

Here's how:

1. Look for a downloaded transaction with the Add option in the Action column.
2. Choose the transaction to expand the view.
3. Double-check the recommended Category. This is the account QuickBooks wants to categorize the transaction into.
4. Change the vendor or customer as needed. Tip: If you think you already entered this transaction into QuickBooks, select the Find match option. Review the list of possible matches and select one if you find it.
5. Click Add​.

However, if your bank account isn't connected to QuickBooks Online, you can go to the Deposit page. Then, manually enter the deposit to ensure all your entries are recorded correctly. This prevents reconciliation differences.

Please follow the steps below.

1. Click the QuickBooks Plus (+) icon.
2. Select Bank Deposit.
3. Go to the Add funds to this deposit section to add a new line item.
4. In the Received From column, enter the specific name.
5. In the Account column, choose an account for the entry.
6. In the Amount field, enter a particular amount.
7. Fill in the other necessary field.
8. Click Save and close.

For additional information, you can click this article: Record and make bank deposits in QuickBooks Online.

You can open this article to view detailed steps on how you can reconcile your accounts so they always match your bank and credit card statements to avoid discrepancy: Reconcile an account in QuickBooks Online.

I'm also adding this article to see details about the reconciliation report in QBO so can be able to use it once you have trouble reconciling the following month and when you meet with your accountant: How do I view, print, or export a reconciliation report?.

Don't hesitate to reply below if you need more assistance when reconciling your account in QuickBooks, I'll get back to you and provide additional information for your needs.