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S
smithermanindust
September 28, 2024
Question

I'm set up for automatic payments for the weekends as well. I have a payment but it won't let me instantly deposit it. Why? How do I get my money?

  • September 28, 2024
  • 1 reply
  • 0 views
It is from a customer that pays about three times a week. It's not a super large amount. It's actually smaller than I get. Typically it's only $4,500 but I get that type of payment about two to three times a day everyday. So how do I get my money? Why won't they release my

1 reply

C
ChristineJoieR
September 28, 2024

I appreciate that you chose to share your concerns here, Smitherman. Let me pin point a few information why automatic payment isn't deposited in QuickBooks Online.

 

If your payment isn’t available for instant deposit, here are a few reasons:

 

  • QBO may flag transactions for review if they seem unusual or out of the ordinary.
  • Certain payment methods or amounts may have specific processing times that prevent instant deposits.
  • If there’s a problem with the customer’s payment (like insufficient funds), it might affect your deposit.

 

Since this payment is from a frequent customer, the system still flag it for review if there are recent changes. To check the status of your instant deposit, I recommend calling our QuickBooks Payment support team. This way, they can review your customer payment.

 

After that, regularly check your email for updates regarding your customer payments. Staying informed about payment notifications can help you manage your cash flow effectively and address any issues promptly.

 

In addition, you can check these articles to know more about funds on hold and the deposit time:

 

 

If you need assistance with managing customer payments or funds tracking in QuickBooks Online, we're just a click away. Leave a comment below, and we'll get back to you promptly. Stay safe!

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