I made a deposit on 10/5. Got an email it would be available on 10/13. Could see it in my recent activity. Since it has disappeared from my history, not posted yet?

Thank you for reaching out, gwh. I can provide information regarding the deposit processing time to ensure you receive your deposit in place.

If you're trying to deposit customer payments, QuickBooks Payment deposits your funds depending on your deposit speeds. The speed of your deposits will vary based on the payment type and your duration of service. For first-time users of QuickBooks Payments, initial payments will be deposited within 5 business days as we set up your account. After this period, we will deposit subsequent transactions much faster.

You can gather more details about the funding time from this article: Find out when QuickBooks Payments deposits customer payments.

However, if you're trying to deposit money into your QuickBooks Checking account, it usually takes 3 business days for the funds to be credited. On the other hand, if you wish to transfer money from your QuickBooks Checking account to another bank, it usually takes 3-5 business days for the transaction to be completed. The exact duration of the transfer depends on the processing speed of the external bank involved.

I'm adding this material for more information about the process: QuickBooks Checking FAQ.

Since the transaction has disappeared in your history, I recommend contacting our Payments Team for assistance. From there, a live representative can look into your account securely and review your deposit.

If you have follow-up questions about your deposit transaction, let me know by leaving a comment below. I'm just a few clicks away and ready to assist you again. Have a great day!