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Feb 11, 2024 7:45 PM UTC
Question

I mistakenly created two undeposited funds account. Now I can't delete, make inactive, or merge them? Any ideas how to fix this.

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4 replies

Feb 11, 2024 9:37 PM UTC

Hi there, claudiaSp. Here's some information on deleting, making inactive, and merging fund accounts in QuickBooks Online (QBO).

 

Undeposited Funds is a permanent account in your chart of accounts. Therefore, it can't be deleted or made inactive. However, we can merge other similar accounts with Undeposited Funds to add their balances to the default account. This will help keep your records organized and accurate. 

 

Otherwise, the accidentally created undeposited funds will be made inactive.

 

Here's how: 

 

  1. Go to the Gear icon, and select Chart of accounts. 
  2. Select the created Undeposited Funds on the Chart of accounts page.
  3. Click the dropdown ▼, and select Make inactive. 
  4. When the message prompts, click the Yes, make inactive message. 

 

The screenshot is attached for visual reference. 

 

 

Your account will become inactive, but all the recorded transactions will still be available. 

 

Additionally, I've added this article if you want to learn what the audit log can do and how to use it: Use the audit log in QuickBooks Online.

 

Feel free to reply to this thread should you need additional assistance managing your bank feeds and any QuickBooks-related concerns. Take care.

claudiaSpAuthor
Feb 13, 2024 11:09 PM UTC

I tried several times to make inactive.


The account is named "Undeposited Funds-1"


When I go to make it inactive, I get this message:

 

Failed to inactivate some accounts
Unable to make 1 account inactive.

 
Thanks for your help