I moved from Desktop Pro Plus to Online. I'm trying to enter a payment in the check register and cannot find the save feature.

Hi there, Marian0122.

I can help save your payment transaction in your QuickBooks Online (QBO) register.

The Save feature or option (green button) is located at the bottom right of the transaction beside Cancel.

If you're unable to find this option, let's sign in to your QBO using a private browser (incognito). There are times that the browser is already full of frequently accessed page resources (cache and cookies), causing some unusual responses.

Here's how:

• Press Ctrl + Shift + N (Google Chrome).
• Ctrl + Shift + P (Firefox).
• Control + Option + P (Safari).

Once logged in, go back to the register to double-check. You can refer to these articles for further guidance:

• Manually add transactions to account registers in QuickBooks Online.
• Find, review, and edit transactions in account registers in QuickBooks Online.

If everything looks good, return to your default browser and perform a clear cache to refresh the system. However, if the issue persists, try using other supported browsers.

For more tips and other resources, you can also visit our website for future reference: Self-help articles.

Please let me know in the comment section below if you have more questions about this or anything else QuickBooks. I'm always here to help. Keep safe.