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February 9, 2021
Question

I need a human for banking questions

  • February 9, 2021
  • 1 reply
  • 0 views
i need to speack to a human

1 reply

Angelyn_T
February 9, 2021

Hi there, @obgof06.

 

You can connect with our live support through your QuickBooks Online account. I can guide you on how.

 

  1. Select Contact Us from the Help menu.
  2. Type in a short description of your concern under the What can we help you with box.
  3. Proceed with the Let's talk button.
  4. Select either Start messaging or Get a call button.

 

If you have the new Help menu interface, you can follow these steps:

 

  1. Open your QuickBooks Online account, then go to the (?) Help icon.
  2. Choose the Talk to a human option (then type it again when prompted).
  3. When asked by the bot, enter a short description of your concern.
  4. Select I still need a human.
  5. Proceed with Contact us.
  6. Click Let’s talk, then choose either Get a call or Start messaging.

 

For the support's business hours, I encourage checking out the details from this link.

 

Aside from contacting support, you can also share your concern here on this thread so I can address them for you immediately.

 

For more tips about QuickBooks or banking, you can open the topics from our help articles.

 

If you have any other QuickBooks or banking questions, please let me know by adding a comment below. I'm always here to help. Have a good one!