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I need to connect my bank account from PNC, but I have 3 different business accounts under the same user ID, and it will only allow me to choose the wrong account
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I'm here to assist you in connecting your bank account, stefeliz.
The option to add a bank account is very much helpful especially if you have a lot of transactions. As I checked, I noticed that we already have an investigation regarding PNC accounts. I suggest contacting our Customer Support Team so they can add your details which can help with this issue to be resolved as soon as possible.
- Go to Help and select Contact us.
- Enter PNC Account in the question field and click Let's talk.
- Choose either to Start a message or Get a callback.
In the meantime, you can manually import your PNC transactions through webconnect. What we need is a file from PNC that contains the transactions for a period of time. You can log in to your PNC online account to get this file. I've added this article for the detailed steps on how to process it: Manually upload transactions into QuickBooks Online.
I'm just a post away if you have more questions. Have a great day and stay safe!
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