Question

I opened my QBO Account and did my business setup with my ITIN and EIN. Now it's not letting me verify it with my ITIN so I can get my payments deposited.

Forum|Forum|4 years ago
July 5, 2022
2 replies
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I opened my QBO Account and did my business setup with my ITIN and EIN. Now it's not letting me verify it with my ITIN so I can get my payments deposited. What should I do? I specifically checked for all these hiccups beforehand so I wouldn't have them.

QuickBooks Online

Fiat Lux - ASIA

Afaik, opening a QB Payments account needs SSN. Are you running a B2B or B2C company?

M

Maybelle_S

I can share some details on how QuickBooks Payments works, @ulisses-chefully.

With the mandate of the IRS, it’s important to have a Taxpayer Identification Number or Social Security Number on file. The IRS requires reporting of all payment cards and third-party network transactions.

I’d recommend contacting our QuickBooks Payments Support for more options. They can guide and provide options on how you can continue setting up for your payments account.

To know more about QuickBooks Payments, check out this article: Connect your QuickBooks Payments account to QuickBooks Online. This will provide you steps on how to link your payments account into QuickBooks Online as well as a link on where you can manage your merchant transactions.

If there's anything else I can help you with, please let me know. I'm always here to keep helping. Have a good one.

S

soycaveatemptor85

I’m having the exact same problem. Spent two hours on the phone and had 3 employees at Quickbooks hang up on me because they got frustrated by the question and didn’t understand what an ITIN is. From what I understand, Quickbooks Online, which you need to set up a Quickbooks Payment Account and use GoPay, does not allow anyone with an ITIN/undocumented to use their products. Makes me super mad because other companies do, like Square (I’m setting up an account with them now). There’s no reason for Quickbooks not to let people use ITINs to accept sales since ITINs can be used for credit cards, credit history, taxes, etc. And it has nothing to do with payroll or being an employee. To accept sales you don’t need to be an employee, you can be an independent contractor or self-employed individual. The employee at Quickbooks told me their reason is, “Someone needs to be held responsible if a payment doesn’t go through”!!!! That makes zero sense lol since being undocumented doesn’t mean you can’t be held responsible for financial issues. She hung up on me for “putting her in a predicament.”