I paid someone via payroll the other day and it never came out of my business bank account and they were paid!? And my business bank account is linked

Thank you for posting in the Community, kin-reignseamles.

I'm here to guide you on how the direct deposit works.

The lead time for direct deposit is either 1 or 5 business days before the paycheck date. Please ensure that it is active and you've set up direct deposit for your employees.

Here's how to add a direct deposit to your employees:

1. Go to the Payroll menu, then click Employees.
2. Select the employee's name.
3. Hit the Edit pencil icon next to Pay.
4. Under How do you want to pay this employee? choose how the employee wants to receive their pay.
5. Enter the routing and account number from the employee's voided check and click Done.

You can check this guide for your reference: Set up direct deposit for employees.

If it's beyond 2 business days, I'd suggest contacting our Payroll Support. They have the tools to investigate the cause of delay.

Feel free to review these handy materials for more information about the DD payroll processing timeline:

1. When do I need to submit payroll to pay employees on time?

2. Set up your company payroll for direct deposit.

Add a comment if you have further questions about direct deposit. I'm always here to help you.