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May 9, 2021
Question

I put a deposit in to quickbooks manually and reconciled then found out it was suppose to be a payment to an invoice. I deleted the deposit and now my reconcile is off.

  • May 9, 2021
  • 1 reply
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1 reply

Angelyn_T
May 9, 2021

Hi Heidi.

 

I'm here to help you in fixing the off-balance of your reconciliation.

 

Deleting a reconciled transaction can cause an incorrect balance of your reconciliation. To fix the balance, you need to record an invoice payment manually, then deposit it into your bank account. Once done, go to your register, then manually reconcile the transaction.

 

To record the payment:

 

  1. Open your QuickBooks Online (QBO) account.
  2. Go to the +New icon, then click on Receive payment under Customers.
  3. Pick the customer's name under the Customer section, select the invoice, then choose the bank account where you want to deposit the amount.
  4. Save the transaction.

 

Once done, here's how you can reconcile the payment manually:

 

  1. Click on Accounting at the left pane, then tap on Chart of Accounts.
  2. Look for your bank account, then click on View register under Action.
  3. Locate the payment, then manually mark the check-mark column to R.
  4. Hit Save.

 

For more tips about reconciliation, you can open this link: Reconcile an account in QuickBooks Online.

 

Just in case you want to keep a copy of your reconciliation, here's how you can view, print, or export your reconciliation report.

 

If you need additional help with reconciliation, please let me know by adding a comment below. I'm more than happy to help. Have a good one!